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Synergy Client Solutions is a customer acquisitions company based in the South-West. We offer our clients a tailor-made service from campaign conception to client acquistion. The definition of Synergy is the combined power of a group of things when they are working together which is greater than the total power achieved by each working separately. There is no better way to describe what we do at Synergy Client Solutions. Our aim it to work together with our clients to provide them with powerful results. When Synergy Client Solutions was founded we were interested in appealing to clients who were looking to outsource their customer acquisition but who wanted a say in how it was done. We know how important customers are to businesses and we know that they usually have a clear idea about they want to interact with them.

Wednesday, 13 June 2012

Synergy Client Solutions Asks: Is it Worth Your Time?

Have you ever found yourself being lumbered with a huge number of tasks and you don’t know which one to devote your time to? The managing director at Synergy Client Solutions definitely has. Here is his advice on what to prioritise.

 It’s Monday morning and your inbox is full of requests for your expertise. There simply isn’t enough time to do it all but how do you decided what to take on, and what to decline? Benjamin Jeanes, managing director of Synergy Client Solutions believes that there is a clear way to work out what is worth your time and effort.

Mr. Jeanes says, “When you get to a more senior level in a company there is naturally going to be a greater demand on your time. Trying to take on too much is actually something that can damage your reputation as you’re not likely to devote your whole attention and do it as well as you can. I approach the problem by asking myself three questions.”

1. Am I the right person for the job?
You may well be capable of doing the job but is there someone who actually has greater expertise in the area than you? When you’re a team leader or a director you might be the obvious person that people approach but there might be someone else better equipped and with more time than you.

2. Do I have enough information?
At Synergy Client Solutions I sometimes find people approach me with a question and they simply don’t provide me with enough background information to answer it well. I can give a superficial answer, or a broad answer but to go into more detail I’m going to have to ask them or others for more information or do more research myself. Be firm with people, if they want your advice they need to provide you with all of the tools to answer it in the most informed way you can. Insist on this before you even start to tackle a question.

3. Is this the right time?
We all have a certain part of us that wants to get thing ticked off on the checklist. This question is particularly important to ask yourself when it’s a small task or request. Is it distracting you from a more complicated or time–consuming piece of work. Is it going to put something else under unnecessary time pressure. For example at Synergy Client Solutions we might be just about to start a new campaign and be at the busiest part of training and preparation. Then is not the time to take on something else. Politely find out if the request can wait and find a time that is right.

If the answers to these three questions is no then you shouldn’t take on the task. Find the right person, insist all the right information, and don’t let it get in the way of the things you’re already doing.

Synergy Client Solutions is a customer acquisitions company based in the South-West. We offer our clients a tailor-made service from campaign conception to client acquisition. For more information please visit http://www.synergyclientsolutions.com